Airport confirms cancellation of Palma holiday flight over contract row

Highlands and Islands Airports said future departures this month are in 'considerable doubt'.

Airport confirms cancellation of Palma Mallorca holiday flight from Inverness over contract row — JetsGo Holidays' flight AEA412, due to depart from Inverness Airport to Palma, is cancelled. iStock

1st Oct 2022

A holiday flight from Inverness to Mallorca has been cancelled over a “contractual dispute” between a travel agent and a charter airline.

Highlands and Islands Airports Ltd (HIAL) confirmed the cancellation of JetsGo Holidays’ flight AEA412, due to depart from Inverness Airport to Palma, Mallorca, on Sunday, October 2.

The charter airline, contracted by JetsGo Holidays, will not operate the flight to Palma due to a contractual dispute, it said.

Sunday’s inbound flight from Palma to Inverness is scheduled to operate as normal, HIAL confirmed.

However, further departures scheduled this month have been left in “considerable doubt” after the airport operator failed to hear from the holiday company despite making several contact attempts.

A spokesperson for HIAL said: “We continue to seek clarification from JetsGo but repeated attempts to contact the company today have been unsuccessful.

“At this stage, we are awaiting information regarding October 9 and October 16 departures, which now appear to be in considerable doubt.

“This is a highly unusual and deeply regrettable situation that is not of HIAL’s, or Inverness Airport’s, making and we entirely sympathise with affected passengers.

“We will continue to seek information from JetsGo and trust that the company will contact its customers as a matter of urgency.”

JetsGo Holidays has been contacted for comment.